Payment

Payment Policy

For The Ordinary customers, the sections below set out currency, payment methods, and refunds. This page applies specifically to theordinaryr.shop.

Details from The Ordinary on currency and methods
This currency and methods section covers orders and visits through theordinaryr.shop for The Ordinary. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Theordinaryr.shop or 5303010824.

Our approach at The Ordinary to refunds and payment help
Customers using theordinaryr.shop can rely on the following The Ordinary guidance about refunds and payment help. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

Our approach at The Ordinary to secure processing
Customers using theordinaryr.shop can rely on the following The Ordinary guidance about secure processing. Every listed price and charge is processed in USD. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

How The Ordinary handles currency and methods
The following currency and methods guidance applies to the The Ordinary storefront at theordinaryr.shop. About Credit/Debit Card

Details from The Ordinary on billing checks
The following billing checks guidance applies to the The Ordinary storefront at theordinaryr.shop. Payment details are protected and processed by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinaryr.shop
Phone: 5303010824
Physical address: 851 Neyland Dr, Knoxville, Tennessee, 37902, United States